Conflict can come in many forms, our workshops identify where these situations may arise and educate delegates on strategies to deal with them at a variety of levels.
Legislations such as the the Health and Safety at work1974 are designed to help to protect employees from the risk of violence in the workplace and it is important for organisations to provide training around conflict, confrontation and violence to reduce risk to staff and conform to law.
By taking part in this course, delegates will develop their knowledge in identifying how and why conflict occurs and aims to build their confidence in de-escalating situations. Delegates will get to understand the law and legislation which will help them to know how to manage difficult situations, to protect themselves and others, whether it’s in a professional or personal setting. The course is suitable for public and private organisations, charities, eduction and can setting where conflict may occur. This course is designed to cover theory but is mostly practical and is highly interactive.
Our staff are highly experienced and qualified conflict resolution and personal safety trainers with a passion for the subject. They provide training specific to clients needs in a safe environment and we can discuss individual requirements.
Contact us here at bookings@zakon.co.uk to find out more information or to book your course today.
